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Frequently Asked Questions
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How do I delete my account?
We're sorry to see you go! To delete your account, go to Account Settings - Privacy - Delete Account. You'll be asked to confirm your decision. Note that deleting your account is permanent and will remove all your progress, certificates, and purchase history. Downloaded certificates will remain valid.
Can I change my email address?
Yes, you can update your email address in Account Settings - Profile - Email Address. After entering your new email, you'll receive a verification link. Click the link to confirm the change. Note that your login email will be updated, so use the new email for future logins.
How do I change my password?
To change your password, go to Account Settings - Security - Change Password. Enter your current password, then your new password twice to confirm. For security, we recommend using a strong password with at least 8 characters, including uppercase, lowercase, numbers, and symbols.
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