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Frequently Asked Questions
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How do I track my learning progress?
Your learning progress is automatically tracked as you complete lessons. Visit your student dashboard to see progress bars for each course, completion percentages, and your learning streak. You can also view detailed statistics including total learning hours and completed lessons.
What if I don't like a course after enrolling?
We offer a 30-day money-back guarantee on NON live teaching paid courses only. If you're not satisfied with a course, you can request a full refund within 30 days of purchase. Go to your dashboard, find the course, click 'Request Refund', and tell us why. Refunds are processed within 5-7 business days. There are no refunds on the live taught courses
Can I download course videos for offline viewing?
Yes, you can download course videos for offline viewing. Simply open the course in the browser, tap the download icon next to each lesson, and you can watch without an internet connection. Note that downloaded content expires after 30 days for security reasons.
How long do I have access to a course after enrolling?
Once you enroll in a course, you have 1 year access to all course materials. You can learn at your own pace and revisit lessons anytime. Course content may be updated by instructors, and you'll automatically get access to new materials.
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