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Frequently Asked Questions

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Why won't my videos play?
Video playback issues are usually caused by slow internet connection, browser cache, or outdated browser. Try these steps: 1 - Check your internet speed (minimum 5 Mbps recommended), 2 - Clear your browser cache and cookies, 3 - Update your browser to the latest version, 4 - Try a different browser, 5 - Disable browser extensions that might block videos.
The course content isn't loading. What should I do?
If course content isn't loading, try refreshing the page first. If that doesn't work, clear your browser cache, check your internet connection, and try accessing the course from a different device. If the problem persists, contact our support team with your course name and device details.
Can I access courses on mobile devices?
Yes! Our platform is fully responsive and works on all devices. For the best mobile experience, download our iOS or Android app from the App Store or Google Play. The app offers offline downloads, push notifications for new content, and a streamlined learning interface.

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